Call MaggieYou're under a sink. Maggie's on the phone.
For plumbers, heating engineers and electricians. She answers, books the job near where you'll already be, and texts you both.
Hear her answer as your business: type your website address and she takes a call as your receptionist.
What she does for you
Knows an emergency
A smell of gas gets the gas emergency number before anything else. A burst pipe gets told where the stopcock is, then your first slot. You decide what counts as an emergency and what she says.
Books around your driving
She looks at the jobs either side before offering a time. Near where you'll be, she offers it; across town and back, she offers another day. Less diesel at £2 a litre, more jobs a day.
Gives your Gas Safe number
Your registration, insurance and guarantee, word for word as you wrote them, when a careful customer asks. Never a word more.
Checks the address
Every address is checked against Royal Mail's list while the customer is on the phone. No more ringing from outside the wrong house.
Quotes the way you quote
Fixed price, from a price, or a visit to look first. She says what you'd say, and takes a message for anything you'd want to see yourself.
Reminds them to rebook
On Pro, when a boiler service or a landlord gas certificate is coming due, the customer gets a text and books by replying. Work from customers you already have.
A leak, booked where you'll already be
She saw Wednesday morning's job two streets away and offered the slot beside it. The customer got a text at once and a reminder the evening before.
Every word of that is from a script you approved, and you can change it any time.
Starter for one van. Pro for a team.
A sole trader missing a few calls a day is well served by Starter at £99 a month. A firm with two or more engineers wants Pro at £299: each engineer gets a diary, the nearest one takes the job, and the day-off code moves a whole day's jobs with one text. See all three plans.
What if someone rings with a gas leak?
I give the gas emergency number first and tell them to get out and not touch switches, exactly as your script says. Then I text you. I never book a gas emergency as a normal job.
Can she quote?
I quote what you've told me: a fixed price, a from price, or a visit to look first. I never invent a price and never say what caused a fault.
I work alone. Do I need the team features?
No. On Starter I answer, book around your driving and text you. Pro is for when there's more than one of you.
Also see: salons, garages, clinics, larger companies.
Try her on your own phone for two weeks
A card to start, nothing taken for two weeks. If she doesn't book you any work, you've lost nothing.